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Opening F/S Systems will be a Catalyst for Digital Transformation

In our recent IE article, we discuss the role that Open Banking will have in transforming financial services to a digital model.  At InvestorCOM, we have made investments in a technology architecture called microservices – which enable IT integration with our clients – to deliver content (disclosure documents) and innovation.  This concept will be a key […]

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Dealing with Adversity

Like many Canadians, I’ve enjoyed watching the drama of the Winter Olympics unfold over the past few weeks. In addition to the stunning skills and accomplishments on display, what captivated me is the story of the journey that athletes take to get there.  The competition is just a reflection or celebration of years of training, […]

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Frictionless Brands

Creating a frictionless brand experience by tightly stitching together human and technology interactions is quickly becoming table stakes.  Two of my recent experiences in buying a digital TV box, demonstrate how high our expectations have become in today’s time-starved world, and how high the bar has been raised by companies that truly understand this. I […]

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AI supports human decision-making, it doesn’t replace it

When we launched our Publisher/AI solution earlier this year, we realized that Artificial Intelligence will only solve part of the problem.  With our solution there is definitely the need for humans to complete the “last mile” of the solution, whether it is Natural Language Generation or French translation.  We anticipate that there will be more […]

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Giving Digital Strategy a Little Push

              We all know that constantly pushing your employees or your organization is not the best way to get to success, but sometimes this is exactly what is necessary.  With that being said, in a recent article, Patrick Lencioni, author of the bestselling book The Five Dysfunctions of a […]

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Diversity Report Card: Call to Action

By now we are all familiar with the refrain that gender diversity at senior executive and board levels leads to better decision-making and superior corporate performance.  There is a growing body of evidence that points to this conclusion, including a 2015 MSCI ESG Research report, concluding that companies in the MSCI World Index with strong […]

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2018 Technology Trends for Financial Service

This report offers some exciting predictions for 2018, led by AI, Blockchain, IoT and Cloud.  In our quest to help our clients capture the benefit of these technologies, we are making significant investments in evaluating and implementing technology in these areas. Unfortunately the AI applications that our teams are rolling out are not quite as […]

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Digital Resistance

This is emerging as a common theme…digital resistance.  See the article and report from cgi below which mirrors other recent research and writing from McKinsey and others.  It is somewhat hypocritical that FI leadership is so clearly behind digital transformation and yet the FI itself is the primary resistor to change.  I had breakfast with […]

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Please Sir, I Want Some More (e-Migration)

October was a big month for me.  With a few clicks of a button and the entering of an email address, an envelope and four sheets of paper each month finally disappeared from my life.  These were replaced by a delightfully succinct email containing a notification that my statement was now available in PDF format […]

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How to Maximize Project Team Effectiveness?

As part of any project initiation phase, a good Project Manager will assess and understand the team formation stage.  I am sure most of you have heard the Bruce Tuckerman’s forming, storming, norming, performing and adjourning model.  If you haven’t, here is a link to a very informative article with a video; and to add […]

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