Greg Satell’s article does a great job of identifying the challenges of digital transformation. He begins by referencing McKinsey’s highly discouraging estimate that only 1/3 of all digital transformations succeed. It is one of the highest priorities for every financial services organization, yet success is surprisingly elusive! The article’s focus on people vs. technology is […]
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This study published by Broadridge contains some interesting and fun statistics on the state of digital transformation within financial services in Canada. The poll of 100 senior financial services players highlights the slow pace of digital transformation. One of the most telling stats is that only 17% of executives have given themselves an “A” in […]
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This Ivey Business Journal article provides 5 key leadership attributes for being Undisruptable – as our businesses become increasingly threatened by “continuous and frequent disruptions across ecosystemically connected industries”, the author provides some great insights on countering the forces of disruption. I really feel that “emotional fortitude”, otherwise described as courage, is a critical ingredient for leaders; […]
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This McKinsey article highlights some challenges and opportunities with digital transformation in the banking sector. One of the most disturbing findings in this article is that “nearly 50 percent of global banks say that their latest digital investments are failing to generate returns greater than the costs of capital.” We have had a number of […]
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This McKinsey & Co. article “Digital Strategy – the Four Fights you have to win” is an excellent summary of the digital hurdles that lurk in many organizations. As we join our clients on their digital journeys, we see examples of these 4 fights around every corner. The article talks about the risk of incrementalism – […]
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Does the role of technology simply reduce costs and increase productivity? A recent report by Fidelity Clearing indicates that there are bigger benefits – including 42% higher AUM and 24% higher compensation for e-advisors (tech-savvy) – this report is an important read and sheds some new light on the value of technology in the advice […]
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We were recently interviewed for an article in Wealth Professional on the subject of Open Banking and how this movement will be a catalyst for digital transformation. I was interested to read McKinsey’s interview of 3 fintech CEOs on the same subject this morning. In order to balance the demands of new regulations and to […]
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Creating a frictionless brand experience by tightly stitching together human and technology interactions is quickly becoming table stakes. Two of my recent experiences in buying a digital TV box, demonstrate how high our expectations have become in today’s time-starved world, and how high the bar has been raised by companies that truly understand this. I […]
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We all know that constantly pushing your employees or your organization is not the best way to get to success, but sometimes this is exactly what is necessary. With that being said, in a recent article, Patrick Lencioni, author of the bestselling book The Five Dysfunctions of a […]
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